Terms & Conditions
Last updated: 3 July 2026

1. Business Information
Legal Entity: Acuna Projects Pty Ltd
Trading As: Strip Out Pros
ABN: 23 694 493 108
Location: Western Australia
Email: info@stripoutpros.com
Phone: +61 448 669 758
In these Terms & Conditions, “Strip Out Pros”, “we”, “us” and “our” refer to Acuna Projects Pty Ltd trading as Strip Out Pros.
By accessing this website, requesting a quote, accepting a quotation, issuing a purchase order, or booking services with us, you agree to these Terms & Conditions.
Nothing in these Terms & Conditions is intended to exclude, restrict or modify any rights you may have under the Australian Consumer Law or any other applicable law.
2. Scope of Services
Strip Out Pros provides commercial and retail strip-outs, make-good works, internal non-structural demolition, flooring removal, ceiling removal, partition removal, rubbish removal and associated services.
All work is subject to the agreed written scope of works, quotation, purchase order or contract.
Any work, materials, waste removal, access requirements, delays or services requested outside the original agreed scope may be treated as a variation and may incur additional charges.
3. Quotations and Pricing
Unless otherwise stated, quotations are valid for 14 days from the date of issue.
Prices are based on the information, site conditions, access arrangements and scope available at the time of quoting.
We may revise pricing where there are changes to the agreed scope, restricted access, concealed conditions, additional waste, hazardous materials, building-management requirements, service delays, client-caused delays or other unforeseen site conditions.
Unless expressly stated otherwise, all quoted prices are exclusive of GST. GST will be added where applicable.
4. Variations
Any work outside the agreed scope may require a written variation.
Where practical, Strip Out Pros will provide the client with details of the variation and additional cost before carrying out the work.
If urgent work is required to make the site safe, prevent damage, comply with safety obligations or avoid unreasonable delay, we may carry out the necessary work and charge reasonable additional costs.
5. Booking and Deposit Policy
A 25% deposit is required to confirm a booking, secure a place in our schedule and allow for planning, labour allocation, equipment booking and preparation.
No work will commence until the required deposit has been received, unless otherwise agreed in writing.
The remaining balance is payable upon completion of the works or in accordance with the payment terms stated in the quotation, invoice, purchase order or written agreement.
6. Cancellation and Rescheduling
If a booking is cancelled or rescheduled at least 48 hours before the scheduled commencement time, Strip Out Pros may refund the deposit less any reasonable costs already incurred, or apply the deposit toward a rescheduled project.
If a booking is cancelled or rescheduled within 48 hours of the scheduled commencement time, Strip Out Pros may retain all or part of the deposit to recover reasonable costs and losses incurred, including labour allocation, hired equipment, material purchases, waste services, administration costs and lost booking opportunities.
This clause does not affect any rights that cannot be excluded under the Australian Consumer Law.
7. Call-Out Fees and Site Visits
A call-out fee may apply to site visits, inspections or consultations.
Any applicable call-out fee will be disclosed before the appointment is confirmed.
Call-out fees are non-refundable once the site inspection or visit has been completed, unless otherwise agreed in writing.
8. Site Access and Client Responsibilities
The client must provide safe, reasonable and timely access to the site during agreed working hours.
The client is responsible for:

• providing accurate information about the site and required works;

• disclosing known hazards, including asbestos, contaminated materials, structural concerns, hidden services or unsafe conditions;

• obtaining any required approvals, access permissions and building-management approvals;

• ensuring the work area is clear of personal belongings, valuables and sensitive equipment;

• arranging safe isolation of relevant electrical, plumbing, gas, fire, data and other services, unless specifically included in our written scope;

• ensuring appropriate electricity, water and site amenities are available where required; and

• complying with reasonable health and safety directions while work is being carried out.

Strip Out Pros may suspend, delay or refuse work where conditions are unsafe, inaccessible, hazardous or materially different from the information provided.
Additional costs may apply where delays or additional work arise due to site access restrictions, unsafe conditions or inaccurate information.
9. Waste Removal and Disposal
Waste generated as part of the agreed scope will be removed and disposed of in accordance with applicable environmental, safety and local government requirements.
Unless specifically included in writing, our quotations exclude hazardous waste, contaminated materials, asbestos, lead-based materials, chemicals, unknown substances and specialist disposal requirements.
Any unexpected waste, hazardous material or disposal requirement identified during the works may result in additional charges.
10. Asbestos and Hazardous Materials
Strip Out Pros is not engaged to identify, test, remove, transport or dispose of asbestos unless this has been specifically agreed in writing and is carried out by an appropriately licensed contractor.
If asbestos or another suspected hazardous material is identified, work may be stopped immediately until the area has been assessed and made safe.
Any testing, clearance, specialist removal, disposal, delay or associated costs will be treated as a variation to the original scope.
11. Insurance and Liability
Strip Out Pros maintains public liability insurance and other insurance required for its operations.
We take reasonable care in carrying out our services. However, to the maximum extent permitted by law, Strip Out Pros is not responsible for loss, damage, delay or additional costs to the extent they are caused by:

• pre-existing damage, defects or poor site conditions;

• concealed or unreported hazards;

• asbestos, contaminated materials or hazardous substances not disclosed before commencement;

• actions, delays or failures by the client, building management, other contractors or third parties;

• utility outages, extreme weather or events outside our reasonable control;

• inaccurate site information or restricted access; or

• client-caused delays.

Nothing in these Terms & Conditions limits liability where it cannot legally be limited, including rights available under the Australian Consumer Law.
12. Payment Terms
Invoices must be paid in accordance with the payment terms stated on the relevant quotation, invoice, purchase order or written agreement.
If payment is overdue, Strip Out Pros may suspend further work, withhold completion documents or take reasonable steps to recover the outstanding amount.
The client may be responsible for reasonable debt recovery costs, legal costs and collection expenses incurred by Strip Out Pros in recovering overdue amounts, to the extent permitted by law.
13. Website Information
Information on this website is provided for general information purposes only.
Website content, images, service descriptions and indicative pricing do not constitute a binding quotation or offer to perform work. A written quotation or agreement issued by Strip Out Pros is required before works are confirmed.
14. Changes to These Terms
Strip Out Pros may update these Terms & Conditions from time to time.
Any updated version will apply to future enquiries, quotations and bookings from the date it is published on this website.
Where a written quotation, purchase order, subcontract or project-specific agreement contains different terms, those specific terms will take priority to the extent of any inconsistency.
15. Governing Law
These Terms & Conditions are governed by the laws of Western Australia and the Commonwealth of Australia.
Any dispute arising in connection with these Terms & Conditions will be subject to the jurisdiction of the courts of Western Australia.